HUMAN RESOURCE SERVICE MANAGEMENTStart with the system.
THE PROGRAM
A focused introduction. A participation outcome.
This two-hour course introduces HRSM, the Human Resource Service Management certification framework. Completion may support a Certificate of Participation; it does not award HR-MSP or any other professional designation.
Who this is for
HR practitioners, business partners and leaders exploring service management. Final entry, attendance, assessment and credential requirements are confirmed through the existing Professional Learning environment.
What you will explore
The boundary between ISO 30201 and HRSM
Management-system and service logic
Workforce responsibilities and evidence
Options for deeper professional learning
CURRENT PROGRAM SCOPE
The learning journey.
HRSM and ISO 30201+
Understand how the proprietary certification framework uses ISO 30201 as its HR service-management foundation.
Services, responsibilities and evidence+
See how human work can be organized through owned services and documented controls.
Your next learning decision+
Compare introductory participation with the separate Foundations certification pathway.
Participation, clearly defined.
The outcome is a Certificate of Participation. It is not the HR-MSP designation, an examination pass or automatic credit toward another program.
Registration is open at the tuition shown. Class dates, joining instructions and instructor details are coordinated after registration; immediate live instruction is not promised.
DELIVERY LANGUAGE
English initially. One HRSM framework.
HRSM instruction is offered in English initially. No additional delivery languages are announced here.
Inclusion and human work. A professional collection.
The International DEI & HR Standards collection brings together the second-edition DISM textbook in English, Spanish and French and the ISO-30201:HRSM publication family: English available now, with Spanish and French editions in preparation. These companion publications support distinct inclusion and HR service-management frameworks and supplement, rather than replace, the official standards. Confirm required reading with your class information.
ISO 30415 · ENGLISH
ISO-30415 Diversity & Inclusion Service Management
Second edition · DEI Auditor Training, Certification, and Maturity Assessment
A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.
For inclusion and HR practitioners, auditors, consultants and organizational leaders.
HR Management System Professional Certification Handbook
ISO establishes the standard. HRSM puts it to work.
Standards define expectations. HRSM delivers implementation. Our Human Resources Service Management framework transforms management-system principles into measurable workforce practices, professional capabilities, and organizational accountability.
Build workforce resilience, inclusion and accountability through practical HR service management. The proprietary HRSM implementation framework connects management-system principles to measurable workforce practices across 3 functional categories, 18 domains and 369 assessment elements, supporting continuous improvement.
James Felton Keith · Keith Institute
For HR professionals, organizational leaders, consultants, auditors, and certification learners.
ISO-30201:HRSM — Gestión de Servicios de Recursos Humanos
Manual de Certificación Profesional en Sistemas de Gestión de Recursos Humanos
Manuscrito y edición digital en preparación.
Nuestro enfoque HRSM
Las normas establecen expectativas. HRSM hace posible su implementación. Nuestro marco de Gestión de Servicios de Recursos Humanos transforma los principios de los sistemas de gestión en prácticas laborales medibles, capacidades profesionales y responsabilidad organizacional.
Français · Bientôt disponible
ISO-30201:HRSM — Gestion des services de ressources humaines
Manuel de certification professionnelle en systèmes de management des ressources humaines
Manuscrit et édition numérique en préparation.
Notre approche HRSM
Les normes définissent les attentes. HRSM assure leur mise en œuvre. Notre cadre de gestion des services de ressources humaines transforme les principes des systèmes de management en pratiques mesurables, en compétences professionnelles et en responsabilité organisationnelle.
Digital edition · $100 USD Paperback — Pricing and availability on Amazon
Digital editions use the InclusionScore Store; physical paperbacks use Amazon. Consult your class information for required reading and any textbook inclusion.
PUT STANDARDS INTO PRACTICE
Bring this learning to your organization.
Tell us what you want to achieve. We’ll help identify the right training, assessment or professional services pathway.