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DISM instruction may be offered in English, Spanish and French.

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ISO 30201 · HRSM

HRSM Certificate of Participation.

Human Resource Service Management introductory course

A concise introduction to the HRSM certification framework and the service-management foundation for human work.

Instructor-ledEnglish initially2 hours · instructor-led
HUMAN RESOURCE SERVICE MANAGEMENTISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.Start with the system.

THE PROGRAM

A focused introduction.
A participation outcome.

This two-hour course introduces HRSM, the Human Resource Service Management certification framework. Completion may support a Certificate of Participation; it does not award HR-MSP or any other professional designation.

Who this is for

HR practitioners, business partners and leaders exploring service management. Final entry, attendance, assessment and credential requirements are confirmed through the existing Professional Learning environment.

What you will explore

  • The boundary between ISO 30201 and HRSM
  • Management-system and service logic
  • Workforce responsibilities and evidence
  • Options for deeper professional learning

CURRENT PROGRAM SCOPE

The learning journey.

HRSM and ISO 30201

Understand how the proprietary certification framework uses ISO 30201 as its HR service-management foundation.

Services, responsibilities and evidence

See how human work can be organized through owned services and documented controls.

Your next learning decision

Compare introductory participation with the separate Foundations certification pathway.

Participation, clearly defined.

The outcome is a Certificate of Participation. It is not the HR-MSP designation, an examination pass or automatic credit toward another program.

Registration is open at the tuition shown. Class dates, joining instructions and instructor details are coordinated after registration; immediate live instruction is not promised.

DELIVERY LANGUAGE

English initially.
One HRSM framework.

HRSM instruction is offered in English initially. No additional delivery languages are announced here.

Continue to the Professional Learning environment

INTERNATIONAL DEI & HR STANDARDS

Inclusion and human work.
A professional collection.

The International DEI & HR Standards collection brings together the second-edition DISM textbook in English, Spanish and French and the ISO-30201:HRSM publication family: English available now, with Spanish and French editions in preparation. These companion publications support distinct inclusion and HR service-management frameworks and supplement, rather than replace, the official standards. Confirm required reading with your class information.

ISO-30415 Diversity & Inclusion Service Management — English, second edition cover

ISO 30415 · ENGLISH

ISO-30415 Diversity & Inclusion Service Management

Second edition · DEI Auditor Training, Certification, and Maturity Assessment

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa — Español, second edition cover

ISO 30415 · ESPAÑOL

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa

Second edition · Formación de auditores DEI, certificación y diagnóstico de madurez

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30415 Gestion des Services de Diversité et d’Inclusion — Français, second edition cover

ISO 30415 · FRANÇAIS

ISO-30415 Gestion des Services de Diversité et d’Inclusion

Second edition · Formation des auditeurs DEI, certification et évaluation de la maturité

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.

International DEI & HR Standards · ISO-30201:HRSM

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

ISO establishes the standard. HRSM puts it to work.

Standards define expectations. HRSM delivers implementation. Our Human Resources Service Management framework transforms management-system principles into measurable workforce practices, professional capabilities, and organizational accountability.

Build workforce resilience, inclusion and accountability through practical HR service management. The proprietary HRSM implementation framework connects management-system principles to measurable workforce practices across 3 functional categories, 18 domains and 369 assessment elements, supporting continuous improvement.

James Felton Keith · Keith Institute

For HR professionals, organizational leaders, consultants, auditors, and certification learners.

$100.00Digital edition · $100 USD

English · Available Now

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

Español · Próximamente

ISO-30201:HRSM — Gestión de Servicios de Recursos Humanos

Manual de Certificación Profesional en Sistemas de Gestión de Recursos Humanos

Manuscrito y edición digital en preparación.

Nuestro enfoque HRSM

Las normas establecen expectativas. HRSM hace posible su implementación. Nuestro marco de Gestión de Servicios de Recursos Humanos transforma los principios de los sistemas de gestión en prácticas laborales medibles, capacidades profesionales y responsabilidad organizacional.

Français · Bientôt disponible

ISO-30201:HRSM — Gestion des services de ressources humaines

Manuel de certification professionnelle en systèmes de management des ressources humaines

Manuscrit et édition numérique en préparation.

Notre approche HRSM

Les normes définissent les attentes. HRSM assure leur mise en œuvre. Notre cadre de gestion des services de ressources humaines transforme les principes des systèmes de management en pratiques mesurables, en compétences professionnelles et en responsabilité organisationnelle.

Digital edition · $100 USD
Paperback — Pricing and availability on Amazon

Digital editions use the InclusionScore Store; physical paperbacks use Amazon. Consult your class information for required reading and any textbook inclusion.

PUT STANDARDS INTO PRACTICE

Bring this learning
to your organization.

Tell us what you want to achieve. We’ll help identify the right training, assessment or professional services pathway.

Talk to InclusionScore