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DISM instruction may be offered in English, Spanish and French.

Compare learning options →

PROFESSIONAL TRAINING

Knowledge with purpose.
Practice with confidence.

Choose DISM or HRSM, then choose a two-hour introduction or a twelve-hour professional certification pathway. All four current options are instructor-led.

4 offerings · 2 certification frameworks

INCLUSION GOVERNANCE
ISO 30415 / DISM
Second-edition English DISM digital textbook coverStart with
the framework.

2-HOUR CERTIFICATE OF PARTICIPATION

DISM Certificate of Participation

Diversity & Inclusion Service Management introductory course

A concise introduction to the DISM certification framework and its inclusion-governance foundation.

Structure
2 hours · instructor-led
Language
English · Spanish · French
Enroll Now — $200Course overview
INCLUSION GOVERNANCE
ISO 30415 / DISM
Second-edition English DISM digital textbook coverFrom principles
to professional practice.

12-HOUR PROFESSIONAL CERTIFICATION PATHWAY

Foundations in DISM

Professional certification pathway toward the Diversity & Inclusion Professional designation

Develop the service, evidence and accountability practice required for the approved pathway toward the DIP designation.

Structure
12 hours · instructor-led
Language
English · Spanish · French
Enroll Now — $1,500Course overview
HUMAN RESOURCE SERVICE MANAGEMENTISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.Start with the system.

2-HOUR CERTIFICATE OF PARTICIPATION

HRSM Certificate of Participation

Human Resource Service Management introductory course

A concise introduction to the HRSM certification framework and the service-management foundation for human work.

Structure
2 hours · instructor-led
Language
English initially
Enroll Now — $200Course overview
ISO-30201:HRSMISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.Design how human work works.

12-HOUR PROFESSIONAL CERTIFICATION PATHWAY

Foundations in HRSM

Professional certification pathway toward the Human Resource Management Service Professional designation

Develop the service architecture, evidence and improvement practice required for the approved pathway toward the HR-MSP designation.

Structure
12 hours · instructor-led
Language
English initially
Enroll Now — $1,500Course overview

Registration is open. Instructor-led sessions are scheduled after registration. No class date is currently advertised; payment does not award a professional designation.

CHOOSE WITH CLARITY

Four offerings.
Distinct outcomes.

A two-hour course awards a Certificate of Participation and never a professional designation. Foundations in DISM and Foundations in HRSM are twelve-hour certification pathways; DIP or HR-MSP follows only after the approved assessment, attendance and credential requirements are satisfied.

Training pathway comparison
ProgramDesigned forTeaching languageOutcome
DISM Certificate of Participation Professionals and organizational leaders seeking an introduction to structured inclusion practice.English · Spanish · FrenchCertificate of Participation
Foundations in DISM Inclusion and HR practitioners, organizational leaders and consultants.English · Spanish · FrenchPathway toward DIP
HRSM Certificate of Participation HR practitioners, business partners and leaders exploring service management.English initiallyCertificate of Participation
Foundations in HRSM HR leaders, practitioners and consultants responsible for managed HR services.English initiallyPathway toward HR-MSP

BUILT AROUND APPLICATION

Learn it. Map it.
Put it to work.

01

Understand the system

Connect standards and service-management principles to the way an organization works.

02

Develop the evidence

Use the approved syllabus to build practical maps, catalogues and improvement thinking.

03

Choose your next step

Discuss the appropriate teaching language, class format and professional pathway before registration.

INTERNATIONAL DEI & HR STANDARDS

Inclusion and human work.
A professional collection.

The International DEI & HR Standards collection brings together the second-edition DISM textbook in English, Spanish and French and the ISO-30201:HRSM publication family: English available now, with Spanish and French editions in preparation. These companion publications support distinct inclusion and HR service-management frameworks and supplement, rather than replace, the official standards. Confirm required reading with your class information.

ISO-30415 Diversity & Inclusion Service Management — English, second edition cover

ISO 30415 · ENGLISH

ISO-30415 Diversity & Inclusion Service Management

Second edition · DEI Auditor Training, Certification, and Maturity Assessment

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa — Español, second edition cover

ISO 30415 · ESPAÑOL

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa

Second edition · Formación de auditores DEI, certificación y diagnóstico de madurez

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30415 Gestion des Services de Diversité et d’Inclusion — Français, second edition cover

ISO 30415 · FRANÇAIS

ISO-30415 Gestion des Services de Diversité et d’Inclusion

Second edition · Formation des auditeurs DEI, certification et évaluation de la maturité

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For inclusion and HR practitioners, auditors, consultants and organizational leaders.

$100.00Digital edition · $100 USDPaperback · Amazon controls pricing and availability.
ISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.

International DEI & HR Standards · ISO-30201:HRSM

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

ISO establishes the standard. HRSM puts it to work.

Standards define expectations. HRSM delivers implementation. Our Human Resources Service Management framework transforms management-system principles into measurable workforce practices, professional capabilities, and organizational accountability.

Build workforce resilience, inclusion and accountability through practical HR service management. The proprietary HRSM implementation framework connects management-system principles to measurable workforce practices across 3 functional categories, 18 domains and 369 assessment elements, supporting continuous improvement.

James Felton Keith · Keith Institute

For HR professionals, organizational leaders, consultants, auditors, and certification learners.

$100.00Digital edition · $100 USD

English · Available Now

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

Español · Próximamente

ISO-30201:HRSM — Gestión de Servicios de Recursos Humanos

Manual de Certificación Profesional en Sistemas de Gestión de Recursos Humanos

Manuscrito y edición digital en preparación.

Nuestro enfoque HRSM

Las normas establecen expectativas. HRSM hace posible su implementación. Nuestro marco de Gestión de Servicios de Recursos Humanos transforma los principios de los sistemas de gestión en prácticas laborales medibles, capacidades profesionales y responsabilidad organizacional.

Français · Bientôt disponible

ISO-30201:HRSM — Gestion des services de ressources humaines

Manuel de certification professionnelle en systèmes de management des ressources humaines

Manuscrit et édition numérique en préparation.

Notre approche HRSM

Les normes définissent les attentes. HRSM assure leur mise en œuvre. Notre cadre de gestion des services de ressources humaines transforme les principes des systèmes de management en pratiques mesurables, en compétences professionnelles et en responsabilité organisationnelle.

Digital edition · $100 USD
Paperback — Pricing and availability on Amazon

Digital editions use the InclusionScore Store; physical paperbacks use Amazon. Consult your class information for required reading and any textbook inclusion.

PUT STANDARDS INTO PRACTICE

Build a shared language
across your organization.

Tell us what you want to achieve. We’ll help identify the right training, assessment or professional services pathway.

Talk to InclusionScore