From inclusion
to the systems of work.

A profession asks
for a common standard.

In the founder’s institutional account, several hundred diversity advocates and professionals gathered through SHRM in 2011 to consider a fundamental question: what should it mean to be a Chief Diversity Officer?

Employment lawyer Dawn D. Bennett-Alexander and former Weyerhaeuser Chief Diversity Officer Effenus Henderson provided early leadership. The discussions addressed professional qualifications, the scope of the role and the need for consistent standards. The standards work subsequently advanced through ISO.

Founder’s institutional account

Principles become
operational practice.

James Felton Keith, Bryan Tyrale Lewis and Karen Prater Jasmine joined the implementation effort around 2018. The implementation work connected with the National Organization of Minority Architects and a profession accustomed to designing systems that must function in practice.

Working with Effenus Henderson, the team introduced standards-based practices to architecture firms across the United States. Engineering, Lean Six Sigma and operational implementation shaped the approach: define the service, establish responsibility, examine evidence and improve the result.

Founder’s institutional account

A shared reference.
An international classroom.

ISO 30415:2021 was published on 4 May 2021. Its diversity and inclusion guidance provided an international reference for professional practice.

The founder’s account describes a training initiative through the University of Georgia Terry College of Business Continuing Education. Dawn, James, Karen and Effenus taught the inaugural professional cohort: approximately 40 participants representing seven countries.

The DIP designation became part of this professional education story, with graduates extending their participation into international standards efforts. These are historical teaching relationships, not current faculty assignments or ISO-issued credentials.

Official ISO date · cohort history from the founder

Establishment of
Inclusion Insurance.

Led by Andy Tarradath, Inclusion Insurance was established as the insurance arm of the Workforce Service Management Institute (WSMI), extending the organization’s standards-based approach to workforce governance into insurance and risk management.

The founder’s account places the development of InclusionScore’s insurance-technology platform, and PwC UK involvement, in this period. The work connected standards-based organizational assessments with employment-related insurance risks.

This brought the institution’s philosophy of financializing human rights into sharper focus: recognizing the economic value of human work and making the consequences of organizational practice visible in financial decisions. It is a philosophy for connecting evidence, risk and value, rather than a promise of a particular insurance or financial outcome.

Founder’s institutional account

Human work belongs
in the management system.

ISO 30201:2026 was published on 22 June 2026. Its human resource management system requirements bring a management-system reference to the organization of human work. ISO 9001:2026 followed on 16 September 2026, continuing the development of quality management.

InclusionScore’s implementation methodology draws on ISO 30415 inclusion guidance while connecting human work with IT, artificial intelligence, cybersecurity, quality and environmental management. These are complementary disciplines; our methodology does not establish a hierarchy among ISO standards.

The Workforce Service Management Institute develops the wider educational and methodological context. InclusionScore brings professional education, assessment and implementation into the customer journey, while Inclusion Insurance connects organizational risk with specialist insurance services.

Official ISO publication records · institutional methodology

A wider network.
A practical purpose.

The founder describes an advisory network spanning 25 countries and counting, connecting professional education, standards implementation, organizational assessments, technology and insurance.

Across the institution, the commitment is to action, automation and measurable value: making human participation visible in the systems through which organizations manage work.

International participation reflects a professional community and its experience. It does not imply that every participant is a current adviser, authorized delivery partner or representative of an endorsing employer.

Founder’s current institutional account