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ISO 30201 · HRSM

HR-MSP.

Human Resource Management Service Professional

Develop the service architecture, evidence and improvement practice for managing human work.

Instructor-ledEnglish onlyProfessional certification

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ISO 30201 / HRSM

01 Context & governance02 Services & evidence03 Review & improvement

Design how human work works.

THE PROGRAM

Build the knowledge.
Develop the practice.

HR-MSP builds from Foundations into the architecture, operation, measurement and improvement of HR services. Connect organizational context to practical evidence and a structured improvement roadmap.

Who this is for

HR leaders, practitioners and consultants responsible for managed HR services. Discuss your experience and learning objectives with the team; final entry requirements will be confirmed before registration.

What you will explore

Foundations of HR Service Management
Service catalog and organizational evidence
Implementation and improvement planning
Six subsequent applied syllabus modules

APPROVED SYLLABUS SCOPE

The learning journey.

Foundations · HR service management

ISO 30201 purpose, scope, PDCA and guiding principles. Develop an introductory workforce architecture map.

01 · Context, governance & leadership

Stakeholder scope, policy, roles and worker participation. Develop a governance map.

02 · Planning, risk & support

Objectives, resources, competence and documentation. Prepare a risk-control register and evidence plan.

03 · Service architecture

Catalogue service owners, users, inputs, outputs, dependencies, controls, measures and outcomes.

04 · HR lifecycle operations

Apply the service-management model across an end-to-end HR lifecycle service map.

05 · Measurement & review

Performance measurement, internal audit and management review. Develop an assessment and review pack.

06 · Improvement & readiness

Nonconformity, corrective action and readiness. Prepare a corrective-action log and a 90-day improvement roadmap.

Professional certification, carefully defined.

Course completion and credential issuance are distinct decisions. Assessment requirements, grading rules, faculty assignments and issuance conditions will be confirmed before paid enrollment.

No dates, tuition or teaching assignments are announced here.

READING & RESOURCES

Prepared for
applied learning.

Approved reading references and teaching materials will be confirmed with the class details. A textbook purchase or inclusion in tuition is not assumed.

Explore HRSM Foundations

PUT STANDARDS INTO PRACTICE

Bring this learning
to your organization.

Tell us what you want to achieve. We’ll help identify the right training, assessment or professional services pathway.

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