HRSM
Foundations.

An introduction to HR Service Management

Understand the management system before committing to the full professional program.

Instructor-ledEnglishParticipation

Inquire about live classes Explore the curriculum ↓

HUMAN RESOURCE SERVICE MANAGEMENT

PLANDOHRSMCHECKACT

Start with the system.

THE PROGRAM

A strong foundation.
A focused introduction.

Understand the management system before pursuing a full professional pathway. This short instructor-led course introduces the logic of HR service management through practical workforce architecture.

Who this is for

HR practitioners, HR business partners, leaders and consultants exploring service management. Discuss your experience and learning objectives with the team; final entry requirements will be confirmed before registration.

What you will explore

ISO 30201 purpose and scope
PDCA logic and guiding principles
The service-management model
How inclusion governance relates to human work

APPROVED SYLLABUS SCOPE

The learning journey.

The purpose of HR service management

An introduction to the purpose and scope of ISO 30201 and the relationship between workforce needs and managed services.

The management-system logic

Explore PDCA, guiding principles and the service-management model.

Connecting inclusion & human work

Understand how inclusion governance relates to human work, with ISO 30415 as a complementary reference.

Applied workforce architecture

Develop an introductory workforce architecture map. Participation requirements will be confirmed before enrollment.

Participation, clearly defined.

The planned outcome is a Certificate of Participation. It is not HR-MSP professional certification, an examination pass or automatic credit toward another program.

No dates, tuition or teaching assignments are announced here.

READING & RESOURCES

Prepared for
applied learning.

Approved reading references and teaching materials will be confirmed with the class details. A textbook purchase or inclusion in tuition is not assumed.

Explore the full HR-MSP pathway

PUT STANDARDS INTO PRACTICE

Bring this learning
to your organization.

Tell us what you want to achieve. We’ll help identify the right training, assessment or professional services pathway.

Talk to InclusionScore

HRSMFoundations.

A strong foundation.A focused introduction.